YES,
WE DELIVER! Contact
us to arrange speedy local delivery
of your order to the Portland area and beyond...
HOW
TO BUY: Online
shopping is available for wine, olive oil, and glassware.
As always, you may contact us directly to order
wine.
If
you don't see a wine or vintage you want, please
contact us to see
if it can be special ordered.
You
must be at least 21 years of age to order or
receive alcoholic beverages. By ordering, you
certify you are of age.
We
accept payment by check, Visa, MasterCard, and
American Express. You may apply a gift card
as full or partial payment for your purchase.
Refunds
will be credited to the payment option you used
for the purchase.
PRICING:Prices are subject
to change without notice. Liner & Elsen is
not responsible for pricing errors that may occur
on our website or in other offers.
AVAILABILITY:Once we receive
your inquiry or online order, we will check price,
quantity and availability.
ORDERS
AND PAYMENT: When you order online, you
will be charged when the price, quantity and availability
are confirmed. We will notify you when payment
is received. If necessary, shipment of
your paid order may be held for future delivery
(see "Delays").
RETURNS
AND CANCELLATIONS:Current
vintages: If you cancel an order that
has already been confirmed and received by us,
a 15% restocking fee may apply. Returns will not
be accepted unless the wine is corked or flawed;
once the wine has been held by you for 30 days
or longer, we cannot accept returns for any reason.
Older vintages: Wine is sold
as is, and returns cannot be credited.
PRE-ARRIVAL
ORDERS / FUTURES: Pre-Arrivals are wines
that have been offered to us by wineries or suppliers
before they are released on the market. These
wines may be in very high demand and available
in limited amounts, or may be offered at very
good prices. When offered in our online store,
all pre-arrival orders must be fully pre-paid.
Purchase guarantees eventual receipt of the wine,
but we cannot guarantee arrival date.
For
most of our wines, we offer case discounts:
Mixed
cases — 10% off the retail price
Full
cases — An additional 5% off the discounted
case price
Wine
cases in our current
newsletter are already shown at a
pre-discounted price,
so they are not eligible for
the additional 5% off
WINE:
Wine shipping is governed
by state law. If you are unsure whether we
can ship to you, please contact
us. If outside shipments are not
allowed in your state, you may wish to provide
an alternative shipping address in a legal state,
or the address of a third-party storage facility.
Where
we ship:
Shipping
to locations marked with an asterisk (*) requires
us to use an intermediary shipper. This may result
in a slightly longer delivery time and some additional
cost.
[S]
Special requirement - Alabama: We can only
ship to the state-run ABC stores; additionally
we require the name and store number, as well
as the name of the manager.
International
shipping: please inquire for shipping costs
and payments
BEER:
We regret, but Oregon
law prohibits the shipment of beer.
DELAYS: If we delay shipping due to bad
weather between Oregon and your location, we will
cellar your paid order at no additional charge
until we can ship to you. If you instruct
us to ship your wine regardless of our policy,
we will not replace damaged wine.
Shipping Advisory: Extreme temperatures
can damage your wine in shipment! We monitor
weather daily and will hold your order free
of charge until the weather permits safe shipment
of wine. If your order is time sensitive,
please contact us to discuss express shipping
options.
HOW WE SHIP: We will
provide shipping costs at the time you order your
wine. An adult signature is required to deliver
wine; shippers will not accept a "signature on
file" order. Shippers will not accept postal box
addresses, and they will not leave your shipment
at the door or with a neighbor. We recommend that
you ship to a business address whenever possible.
The U.S. Post Office does not ship wine.
INTERNATIONAL
SHIPMENTS: Contact
us for international shipping charges.
Every country has different taxes, customs and
tariffs that you may have to pay. We are not responsible
for additional charges that may be added to your
order. We advise you to check with the destination
country's local shipping officials regarding taxes
or custom charges that must be paid before your
order is released.
Open
for in-store shopping: We follow current local
masking guidelines
Curbside
pickup, local delivery (fee) and shipping
available
How
will you confirm my order? We review all orders for availability,
and will confirm your order when it is processed.
If you required shipping, we will also notify
you when your order is sent.
When
will I be charged for my order? Orders are charged when price, quantity
and availability are confirmed. We will notify
you when payment is received.
I
need to cancel or change an order
To cancel or change your order, contact
us.
Your payment balance will be refunded. If your
order has already been confirmed and received
by us, a restocking fee may apply.
IN-STORE
PICK UP: Can I pick up my order at Liner &
Elsen?
Yes! Just select the "Pick Up At: Liner
& Elsen" shipping option when you add
items to your cart. You can even specify your
expected pick up date. We will confirm your
order and send you a message that it's ready.
Can
you special order a wine that's not in the inventory? Yes, if you don't see a wine or vintage
you want, please contact
us, and we will try to special order
it for you.
eGift
Certificates: eGift Certificates
are bought and sent online. They can be used
in-store and online. Buy
now
Gift
Cards: Our traditional gift cards
are bought in person or online. They can be
sent out by postal mail. They cannot be used
online, but are always redeemable in-store or
by contacting us. Buy
now
Where
we ship:
Shipping Advisory: Extreme temperatures
can damage your wine in shipment! We monitor
weather daily and will hold your order free
of charge until the weather permits safe shipment
of wine. If your order is time sensitive,
please contact us to discuss express shipping
options.
503-241-9463
